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Medical receptionists are the first person that patients encounter when visiting a doctor or a hospital. Duties of a medical receptionist include greeting patients and other clients and responding to personal, telephone and written inquiries and requests.
Learnerships for medical receptionists are available.
To become a medical receptionist in South Africa, you will typically need the following qualifications:
National Senior Certificate /NC(V)
Medical receptionists typically study for more than 18 months.
Medical secretaries can work at large and small clinics and hospitals (government and private) as well as private practises.
Others may be employed at companies within the private sector.
There are many educational facilities that offer accredited courses in this field and you can study short courses as well as longer ones to increase your level of skills. These are just some of the accredited institutions.