South African woman in a scrub suit symbolizing health and welfare careers

Additional information

body or mind

Body

Field

Medical Field

Boss or Team

Team

Communication

Good Communicator

Work With

People

Math & Science

Neither

Study Length

Shorter Study

Environment

Busy Environment

Medical Receptionist

Medical receptionists are the first person that patients encounter when visiting a doctor or a hospital. Duties of a medical receptionist include greeting patients and other clients and responding to personal, telephone and written inquiries and requests. 

Learnerships for medical receptionists are available.

Required Qualifications

To become a medical receptionist in South Africa, you will typically need the following qualifications:

  1. Certificate (National Senior Certificate /NC(V)
  2. Certificate (Vocational: Office Administration – NQF Level 2 )
  3. Certificate (Vocational: Office Administration – NQF Level 3 )
  4. Certificate (Vocational: Office Administration – NQF Level 4 )
  5. Learnership – Secretarial / Administration Services – Level 2 
  6. Learnership – Secretarial / Administration Services – Level 3 
  7. Learnership – Secretarial / Administration Services – Level 4

Level of Schooling & School Subjects

National Senior Certificate /NC(V)

Duration of Study

Medical receptionists typically study for more than 18 months.

Employment Opportunities

Medical secretaries can work at large and small clinics and hospitals (government and private) as well as private practises.

Others may be employed at companies within the private sector.

Further Information:

Department of Health

Related University Degrees

Learnerships

https://salearnership.co.za/netcare-learnerships/

https://salearnership.co.za/social-development-learnerships/

There are many educational facilities that offer accredited courses in this field and you can study short courses as well as longer ones to increase your level of skills. These are just some of the accredited institutions.

Cape Town College:
https://www.cct.edu.za/index.php/en/national-certificate-vocational-nc-v-office-administration-l2-4

Skills Academy:
https://www.skillsacademy.co.za/courses/medical-receptionist-courses/

Related Qualifications and Skills Programs

HW SETA Accredited

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